Shipping
Once you have placed an order with LennyWalks we will be good boys and do our best to make sure your item come finds your pooch as soon as possible. Orders received before 18:00 (Monday - Friday) will be dispatched the next day (we promise). Orders placed on weekends or on a Greek holiday, will be sent the next working day. If you place your order when we are getting inspired (aka we are on holidays), you will be informed about it through our Social Media accounts, as you will be following us through our adventures!
Greece Deliveries
Hellenic Post Tracked & Signed (1-2 working days) Over €30 | Free |
Hellenic Post Tracked & Signed (1-2 working days) | €5 |
International Deliveries
International Shipping orders over €90 (Tracked & Signed) 7-10 Days | FREE |
International Shipping orders under €90 (Tracked & Signed) 7-10 Days | €8 |
International Shipping Express 1-3 Days | €19 |
CUSTOMS INFORMATION
When ordering goods from LennyWalks for delivery outside of the European Union, you may be subject to import duties and taxes that are imposed once the package reaches your country. You must pay any additional charges for customs clearance; we have no control over these charges and cannot foresee their cost as they vary from country to country. Should you need contact any further information, please contact your local customs office.
Returns
We offer full refunds on returned items. Unfortunately you'll have to pay for the return shipping yourself, but as long as the product is in the same condition in which it was sent, you'll receive a full refund. This grace period expires 10 working days after you've received the product. Please read our full Returns & Exchanges Policy.
Local Pick-up
If you live in Athens, Greece you can choose a local pick-up instead of shipping. Further details on address and available timeslots will be provided by email after you've made your order. Don't forget to select 'local pick-up' as the shipping method before payment.
Shipping Address
To ship an order to an address that is not your current billing/shipping address, email us within 12 hours of receiving order confirmation and we'll sort it out!
** Free shipping cannot be combined with any other promotions or coupons.